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Join TASS International for a new career

Active safety engineer

Location:
USA office
Enddate:

TASS International is looking for a dynamic individual to help drive the growth in their North and South American markets.
 

Job Responsibilities:

  • Prepares and administers technical and commercial information for customer contacts.
  • Informs existing and new customers proactively about the latest technical updates which are available with current and future releases.
  • Identifies new customers and customer contacts (leads) in areas that meet the company’s strategy.
  • Initiates meetings with new and existing customers.
  • Builds clear presentations and prepares proposals.
  • Inquires and ensures a good understanding of the customers working procedures in order to achieve a good introduction of the available software solutions.
  • Communicates with the company’s engineering department all the customer’s service needs (projects; training) and ensures adequate response will be given to the customer.
  • P3 level: Is able to manage technical presentations in a consultative way, in order to convince the customer that they need the company’s software.
  • Prepares and executes product trainings for customers.
  • Builds presentations, including training material and exercises.
  • Is responsible for up-to-date training material.
  • Supplies first line support towards customer’s technical questions.
  • Is responsible for forwarding and tracking technical questions in the second and third line support process (by automated reporting system).
  • Ensures follow up, by keeping the customer informed on the handling of his technical questions.
  • Ensures the customer is satisfied about the response on the technical question.
  • Identifies and understands customer needs pro-actively.
  • Acts as a liaison between customer’s requests and Headquarters.
  • Provides adequate feedback to Product Management in order to define improvement needs with respect to the MADYMO Software.

Required Background & Education:

  • Masters of Science in Engineering, or equivalent/relevant work experience.
  • Excellent communication skills.
  • A good level of verbal and written English.
  • Good knowledge of multi-body dynamics, vehicle dynamics, automotive active safety systems and control logic, intelligent vehicle communication specifications
  • Good knowledge and working experience with MatLab
  • Knowledge of other simulation software is desirable (CarSim, TruckSim, ADAMS, MotionSolve)

 

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